For Westlake to assist you most effectively, please complete each section as best that you can. The more detail you provide, the faster we will be able to help you. Follow the path of data from end to end. For example:
WE HAVE A COMMERCIAL PRODUCT FROM WHICH WE WANT TO PULL WORK ORDERS OUT OF AND AUTO-ASSIGN AND POPULATE THESE JOBS OUT TO MOTOROLA IDEN PHONES OR ANDROID HANDSETS. ONCE ON THE DEVICE, THE WORKER CAN SELECT THE JOB FROM A LIST, COMPLETE A FORM THAT INCLUDES SOME DROP-DOWNS, BEFORE-AND-AFTER PHOTOS, AND SOME BAR CODING. THE WORKER CAN NOTE IF THE JOB IS COMPLETED OR MORE WORK IS NECESSARY ON ANOTHER DAY. THEY NEED TO PUT IN THEIR REGULAR HOURS AND DENOTE OVERTIME HOURS. THIS DATA GETS SENT BACK WITH A DATE AND TIME STAMP, BY EACH USER AND IS PUSHED ALL THE WAY BACK TO OUR COMMERCIAL PRODUCT FROM WHICH THE ORIGINAL WORK ORDER CAME FROM.
Our average response time to submitted needs assessment forms is typically within 15 minutes during regular business hours.
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